Recover@Work Specialist

Role: Recover@Work Specialist

Location: Murarrie, Brisbane or Alexandria, Sydney

Employment Type: Full time permanent

The Recover@Work Specialist leads a team of recover@work partners and administrative support, providing direction, coaching, and technical oversight to ensure consistent and effective injury management and return-to-work outcomes across Goodstart Early Learning. It focuses on embedding best-practice approaches for both work and non-work injuries, ensuring compliance with workers’ compensation legislation, and supporting recover@work partners to implement practical, cost-effective recovery strategies.

Working closely with relevant stakeholders, including insurers, brokers, allied health professionals and partners to oversee national workers’ compensation programs, monitor claims performance, and improve processes to reduce costs and support our Goodstarters to return to work safely. Through strong team leadership and strategic case management, it aims to deliver positive recovery experiences while supporting broader organisational goals around safety, wellbeing, and business performance.

• Lead and manage the Recover@Work Partner and Team Support resources, setting clear priorities, performance expectations and structured work allocation aligned to organisational strategy.
• Strengthen capability across operational leadership teams by providing guidance, coaching and practical support in managing workplace injury, recovery and sustainable return to work.
• Maintain contemporary knowledge of Workers’ Compensation and Work Health and Safety legislation, regulations, codes of practice and relevant Australian Standards.
• Ensure quality and consistency of return-to-work and injury management practices, communication and technical advice delivered by the Recover@Work team.
• Monitor case management practices and recovery outcomes across the Recover@Work portfolio, including internal case reviews and continuous improvement activities.
• Develop the professional capability of Recover@Work Partners through mentoring, coaching, and structured learning activities.
• Facilitate knowledge sharing, case discussions and learning opportunities to strengthen organisational capability in injury management and return-to-work practices.

• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
• Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose
• Access to discounted childcare (up to 15%)
• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families

• Tertiary degree qualified in an allied health professional, work health safety, and/or related discipline, or equivalent preferred.
• Minimum ten years’ experience in Workers Compensation.
• Exceptional time management and prioritisation skill. Highly organised.
• Excellent relationship development skills, with the ability to balance work and interaction with internal stakeholders, key suppliers, and industry contacts.
• Discretion and confidentiality required.
• Genuine care and leadership for safety
• Capacity to flourish in a high-performance and high-pressure environment
• An innovative mindset and a willingness to challenge the norm
• A genuine belief that team success and value are realised when everyone plays a part
• Current Working with Children Check for the State or Territory residing in

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.  

Have a question? Contact our Talent Acquisition Team via email ***email_hidden***

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email *************@goodstart.org.au

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.