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Receptionist

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Collingwood Park

Receptionists (Administration & Office Support)

Full time

$35 an hour plus super guaranteed minimum of 25 hours a week, will change after 3 months to permanant/part time or fulltime for the right candidate.

How you match

Skills and credentials from the job description

Administrative Support

First Point of Contact

Office Duties

Applications to energex and ergon⁠

Receptionist / Administration Assistant
Quality Solar Systems

SEQ Solar & battery is a rapidly growing solar and battery company committed to delivering exceptional customer service and high quality renewable energy solutions throughout Queensland.

We are seeking a friendly, organized, and customer focused Receptionist / Administration Assistant to join our team. This role is ideal for someone who enjoys speaking with customers, thrives in a fast-paced environment, and takes pride in providing outstanding administrative support.

About the Role

As the first point of contact for our customers, you will play a key role in creating a positive customer experience from the moment a sale is made through to installation and beyond.

Your responsibilities will include:

• Managing the main company phone line and directing enquiries appropriately

• Conducting customer welcome calls following the sale process

• Creating STCs (Small Scale Technology Certificates) on relevant portals

• Completing post installation customer satisfaction calls

• Requesting and encouraging customer reviews across various platforms

• Assisting customers with general enquiries

• Maintaining customer records and updating internal systems

• Supporting the administration team with day-to-day office tasks

• General administrative duties as required

About You

To be successful in this role, you will possess:

• Excellent communication and interpersonal skills

• A professional and friendly telephone manner

• Strong organizational and time management skills

• High attention to detail

• Ability to multitask and manage competing priorities

• Competent computer skills including Microsoft Office applications

• Previous administration, reception, customer service, or call center experience preferred

• Minimum 6 months experience in administration, reception, customer service, or call Centre roles

• Experience within the solar industry is advantageous but not essential

What We Offer

• Initial a 3-month trial then an offer will be made to a Permanent/Part time or Full-time position.

• Supportive and friendly team environment

• Opportunity to grow within a rapidly expanding company

• Ongoing training and development

• Competitive remuneration based on experience

Apply Now

If you are motivated, organized, and passionate about delivering exceptional customer service, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your experience and suitability for the role.