We are seeking an experienced Administrative & Operations Officer to join our team in a fully remote capacity. While the work is done from home, we have a strong preference for candidates based in the Brisbane area to allow for occasional face-to-face alignment and local operational support.

This is a highly autonomous role where you will manage the day-to-day administrative engine of the business, from bookkeeping to customer service.

Key Responsibilities

Financial Admin: Manage daily invoicing, accounts receivable/payable, and end-to-end payroll processing.
Xero Management: Maintain accurate, up-to-date digital records and financial tracking within Xero.
Client & Stakeholder Relations: Act as a key point of contact for clients, field teams, and partners, delivering exceptional customer service.
Operations Support: Coordinate scheduling and documentation for our service delivery, including workflows tied to Traditional Owner groups.
General Admin: Data entry, email management, and ensuring compliance and business documentation are organized.

What We Are Looking For

Xero Expertise: Proven experience managing payroll, invoicing, and bookkeeping within Xero is essential.
Strong Communication: Excellent written and verbal communication skills, with a professional and friendly customer service approach.
Autonomy & Drive: Experience working remotely with minimal supervision—you are a self-starter who takes ownership of your workload.
Tech-Savvy: Comfortable navigating digital systems, cloud software, and automated workflows.
Cultural Awareness: Familiarity with cultural heritage work, Indigenous business sectors, or working with Traditional Owner groups is highly regarded but not essential.

What’s on Offer

100% Remote Work: Skip the daily commute and enjoy the ultimate work-life flexibility.
Direct Impact: Work directly with the business leadership where your efficiency is noticed and highly valued.
Diverse Work: No two days are the same, spanning finance, customer service, and resource-based administration.

How to Apply

If you are an organized admin professional looking for a flexible, remote role with a meaningful, Indigenous-owned business, we want to hear from you.

Please click "Apply" and submit your resume along with a brief cover letter highlighting your experience with Xero and payroll.

Administration

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