Administration Officer

About the role
Mater Public Hospital South Brisbane currently has an opportunity available for an experienced Administration Officer to join the appointment management team in a permanent full-time position.

The Administration Officer plays a key role in the delivery of exceptional service to Mater patients, families and staff. The core function of this role is to support the daily administrative and operational requirements of the ward, with a strong focus on operational efficiency, service delivery and business support.

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

You’ll be the person helping everything run smoothly behind the scenes—providing administrative support, coordinating processes and ensuring our teams have what they need to deliver outstanding care.

No two days are the same in this role. Your responsibilities will include, but are not limited to:

• Providing welcoming administrative support to patients, visitors and staff
• Supporting the daily operational and administrative requirements
• Managing documentation, data entry, filing and record maintenance with accuracy and attention to detail
• Coordinating incoming and outgoing correspondence and maintaining information systems
• Working collaboratively with clinical and operational teams to deliver a seamless patient experience
• Supporting service improvements, projects and initiatives that enhance operational efficiency
• Maintaining compliance with workplace procedures, safety requirements and administrative standards
• Contributing to a positive, supportive, and high-performing team environment through effective communication, teamwork, and a commitment to excellence.

About you

You enjoy staying organised, balancing competing priorities and creating positive experiences for others. You’re adaptable, solutions-focused and thrive in a fast-paced environment.

To be successful in this role, you will have:

• Previous administration experience (healthcare experience highly regarded)
• Strong customer service and communication skills
• Excellent organisational skills and attention to detail
• Confidence using Microsoft Office and the ability to learn new systems quickly
• Experience using Health Information Systems, or the ability to rapidly acquire these skills
• The ability to work independently while contributing positively to a team environment

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 12 hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Monday the 29th of June – please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.