Administration Assistant

BX Bunka Australia, specifically Steel Line Garage Doors is looking for a competent individual to fill the role of an administration Assistant on a maternity contract basis. Working out of our Cairns office, the successful candidate will be instrumental in allowing the business to achieve its objectives.

About the Role:

We are seeking a motivated and versatile individual to join our team. This role offers an excellent opportunity to work in a dynamic environment, supporting key business functions such as contract administration, sales support, and general reception duties. 

Key Responsibilities:

1.            Reception Duties:

•  Serve as the first point of contact for visitors and phone inquiries, offering friendly and professional customer service.

•   Manage correspondence, including emails, calls, and mail distribution.

•   Maintain a tidy and organized reception area.

•   Assist with scheduling appointments and managing the company calendar.         

2.            Sales Support:

•    Support the sales team with customer inquiries, quotations, and order processing.

•     Maintain an up-to-date knowledge of products, services, and pricing.

•     Assist with tracking sales leads and customer relationship management.

•      Provide after-sales support to ensure customer satisfaction.        

3.            General Administration:

•     Assisting with General review of customer contracts and service agreements.

•      Working with Internal sales team and customers on product specification, scope of works and project schedules.

•      Maintain accurate records and documentation for all projects and transactions.

•      Assist on contract approvals and ensure compliance with company policies and industry standards.

•      Assist with invoicing, payments, and follow-up on outstanding accounts.

Qualifications and Skills:

•     Previous experience in contract administration, sales, or reception is highly regarded.

•     Strong organizational and multitasking abilities.

•     Excellent communication and interpersonal skills.

•     Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.

•     Attention to detail and a proactive approach to problem-solving.

Why Join Us?

•     Be part of a growing company in a specialized industry.

•     Collaborative and supportive team environment.

•     Opportunities to develop skills and grow within the role.

•     Access to “Life@BX” employee benefits program which includes birthday leave, wellness day and access to savings on purchases.

We look forward to welcoming a dedicated and enthusiastic team member to our growing business!