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Sales Advisor

Youi Insurance

Administration & Office Support

Posted 21/06/2026
Closed 05/07/2026

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Alexandra Headland, 4572, Sunshine Coast, Queensland

Full time

Not specified
You’ll love this role if you’re naturally good with people and want to turn that into something measurable and rewarding. You’ll spend most of your day speaking to customers who’ve already started a quote. Using structured scripts and clear call flows, you’ll guide conversations, explain pricing in simple terms and help customers make confident decisions. Some calls are easy. Others take patience, persistence and confidence to handle objections. There are targets to meet, and some days feel fast-paced and demanding. But if you enjoy conversations with purpose and like seeing effort turn into results, this role will suit you. You’ll learn through paid training and regular coaching. That’s how your people skills turn into real sales capability with incentives to match your performance. What You’ll Be Doing A full-time role in-office at Sippy DownsSpeak with customers on the phone, helping them understand and choose the right coverFollow scripts and call flows while learning how to guide real conversations confidentlyRead and interpret policy information in real time, explaining cover and costs clearlyWork towards sales and performance targets while building strong sales habitsPerform across multiple systems at once, including online quoting tools and customer recordsReceive regular coaching and feedback, and use it to build confidence and capability over time What Great Looks Like Comfortable working with clear structure and expectations, and you grow into them quicklyEnjoy working toward goals and seeing your progress over timeGain in confidence using systems as you learn the roleCare about getting customer details right and take pride in accuracyRemain calm when calls are challenging and learn how to reset for the next oneTake feedback on board and use it to keep improvingAim to do the right thing by customers while building your confidence If you can see yourself growing into this, you’ll likely love it here. What You’ll Get Set start and finish times so you can plan life outside work22 days annual leave, plus volunteer leave and yearly salary reviewsReal pathways to grow your career, with plenty of people promoted from withinPaid training at the start and ongoing coaching as you growA team environment where people back each other and keep things realAn award-winning reward and recognition programFree skin checks, flu jabs and financial wellbeing sessionsDiscounted Youi insurance and gym access through Fitness PassportEnd-of-trip facilities and casual dress code Ready? Hit Apply now and we'll circle back! Why Youi We’re here to make insurance more human. That means really getting to know our customers and it means backing our people to grow, not just get through the day. Here, your work has impact, your effort gets noticed, and your career can be shaped around who you are. It's work that’s a bit more you-shaped.
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