ICT Business Analyst

Precision Fresh Pty Ltd t/a Independent Produce Professionals is a leading fresh produce supplier based at Unit 3, Block Y Brisbane Markets, Rocklea, QLD 4106. The company specialises in sourcing, distributing, and supplying high-quality fresh fruit and vegetables to retailers, wholesalers, and commercial clients throughout Australia. As part of our ongoing commitment to innovation and operational excellence, we are seeking an experienced ICT Business Analyst to support the development and enhancement of our business systems and technology infrastructure.

About the Role

We are seeking a motivated and skilled ICT Business Analyst to join our team. The successful applicant will work closely with management, operational staff, and technical stakeholders to analyse business requirements, identify opportunities for process improvement, and implement technology solutions that enhance operational efficiency, inventory management, customer service, and business performance.

Key Responsibilities

• Working with users to formulate and document business requirements

• Identifying, investigating, and analysing business processes, procedures and work practices

• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour

• Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects

• Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system

• Creating user and training documentation, and conducting formal training classes

• Developing functional specifications for use by system developers

• Using data and process modelling techniques to create clear system specifications for the design and development of system software

• Acting as a central reference and information source, providing guidance and assistance in the system project decision making process

• Consulting with users and programmers to design improvements to the functionality of websites, apps and systems

Skills and Experience

·         At least one year of relevant experience as an ICT Business Analyst, Systems Analyst, or similar role.

·         Strong analytical, organisational, and problem-solving skills.

·         Excellent communication and stakeholder management abilities.

What We Offer

·         Competitive remuneration package.

·         Opportunity to contribute to business transformation and technology improvement initiatives.

·         Supportive and collaborative workplace environment.

·         Ongoing professional development and career growth opportunities.

If you are passionate about technology, business improvement, and delivering innovative ICT solutions, we encourage you to apply for this exciting opportunity.