About us

Santrix Pty Ltd is a locally owned engineering company based in Mackay QLD. Established in 2009, we are a well trusted lead supplier of specialist line boring and engineering services throughout the Bowen Basin and Mackay region.

We’re now seeking an experienced and highly motivated Service Coordinator to join our team.

The Role

A great opportunity for a hardworking individual who is looking for a role where they can put their skills to good use and be duly recognised and rewarded for their efforts. The role requires someone with strong leadership and people skills, good business acumen and decision-making abilities, a can-do attitude, excellent ability to problem solve and adapt when challenges and obstacles present themselves.

You will be required to work autonomously and as part of a team from our Mackay based workshop facility.

Main responsibilities:

Quoting, scheduling, planning, coordinating and overseeing execution of workshop and field jobs
Continual communications with customers and Santrix technicians, in regard to schedule time frames, site access compliance, scope of work variations and progress reports
All aspects of site compliance requirements
Monitor and schedule fleet maintenance
Ordering of supplies and parts
Obtaining quotes, engaging and liaising with vendors
Prepare and participate in client safety and performance review meetings
Providing urgent customer support in breakdown situations
General administration and office support duties

Skills, experience and attributes required

About you:

Must be able to work autonomously and efficiently
Ability to understand customer requirements and meet deadlines
Sound decision-making abilities in time critical circumstances
Ability to give clear work instructions and ensuring they are followed through accurately
High level duty of care towards all workplace health & safety protocols
Be a team player with positive attitude and strong work ethic
Good leadership, communication and people skills
Maintain a high level of professionalism, honesty and transparency in all aspects of the role
Excellent attention to detail and accuracy in your work
Advanced Computer skills and experience in Microsoft word, excel, outlook etc.
Experience in the mining industry is desirable
RECKON experience is desirable
ARIBA experience desirable

On Offer

Town based, family friendly position
Career growth and professional development opportunities

Being a valued member of a small, friendly and professional team
Excellent pay conditions
Paid weekly