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Service Technician

Workpac Group

Call Centre & Customer Service

Posted 11/06/2026
Closes 25/06/2026

QR Code

East Mackay, 4740, Mackay, Queensland

Full time

Not specified

Service Technician/Client Service Manager

Key Selling Points

  • $110,000 to $120,000 per annum
  • Permanent Position
  • Full Training provided and Great team environment

Short Description

WorkPac is seeking an experienced and motivated Service Technician / Client Service Manager to join a well-established business servicing the mining, quarrying, and industrial sectors throughout the Mackay region.

This unique role offers a combination of hands-on technical work and client relationship management, with approximately 30% of your time spent on the tools and 70% focused on sales, service, and customer engagement.

About Our Client

Our client is a well-established provider of specialised equipment and maintenance solutions supporting the mining, quarrying, and industrial sectors throughout Queensland. With a strong focus on safety, reliability, and customer service, they work closely with major operations to deliver innovative solutions that improve equipment performance and minimise downtime. Due to continued growth, they are seeking a motivated individual to join their team in a technical service and client-facing capacity.

What You Will Be Doing

  • Service, maintain, and install equipment across mining and industrial sites
  • Conduct scheduled maintenance and inspections
  • Build and maintain strong client relationships
  • Promote and introduce company products and solutions
  • Identify sales opportunities and provide technical recommendations
  • Prepare service reports and maintain accurate records
  • Travel to customer sites throughout the Mackay region and surrounding areas
  • Attend Hail Creek Mine every three weeks for planned service work

What You Will Need

  • Trade qualification as a Mechanical Fitter or Boilermaker preferred
  • Previous conveyor or conveyor belt experience highly regarded
  • Strong communication and customer service skills
  • Proactive approach to sales and business development
  • Ability to work independently and manage client relationships
  • Current Driver's Licence
  • Standard 11 (S11)
  • Coal Board Medical (CBM)
  • Confined Space Entry Ticket

Whats in it for you?

  • $110,000 $120,000 + Superannuation
  • Fully maintained company vehicle available for work and personal use
  • Full training provided
  • Diverse work across mining, quarrying, and industrial sectors
  • Long-term career opportunity with a growing business

Apply Now

Click on the apply button or for more information contact:
Rebecca Homewood
0749 694 ***
***************@WorkPac.com
Job Order Reference Number: 7226J202630152

About WorkPac

WorkPac is one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success. We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors, including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

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