Customer Service Manager

Oxenford, Full Time, Customer Service
Vacancy Listing Dates 19/06/2026 to 17/07/2026
Please Quote Reference Number 17312

• Competitive Remuneration Package On Offer
• Immediate start available
• Join the team at Springbok Foods in Oxenford, QLD

Springbok Foods is a national wholesale distributor and retailer of the largest range of South African groceries and good products in Australia.

We require a Customer Service Manager to join our team based in Oxenford, QLD.

Key responsibilities include:

• Assist with the recruitment and training of new staff members for the customer service area;
• Collaborate with other departments and stockists to ensure seamless communication and coordination in identifying and addressing customer needs and expectations;
• Develop, review and implement service standards, policies and procedures concerning customer relations and goods and services provided;
• Ensure operational efficiency within the customer service area;
• Manage, motivate, and provide direction and performance reviews to customer service team members and develop programs for continuous improvement;
• Plan, administer and review customer and after-sales services to engage the customer, follow up on customer satisfaction and facilitate organic growth.

To be considered you will need a level of skill commensurate with a Diploma or higher qualification and at least 2 years of relevant post-qualification employment experience OR at least 3 years of relevant employment experience.

This is a full time position, an immediate start is available. A competitive remuneration package is available to the successful candidate.

APPLY NOW through the application form.