Community Services & Development
Posted 13/06/2026
Closed 27/06/2026
Beerwah, 4519, Queensland
Full time
Experienced Support Staff Needed
What we offer
Above Fair Work Award at high intensity rates: $38.40 weekday, and $51.18 Saturday
Consistent and transparent roster —no endless rotations among clients
Client training by Behaviour Support Practitioner and other industry professionals
Peer support for challenging matters plus ongoing professional development
Comprehensive training, online resources, and ongoing support
Free counselling sessions (EAP) and discounted physio with industry partners
Shifts available: Tuesday and Thursday 3pm to 6pm and Saturday 8:30am to 11:30am, with the potential for hours to increase.
We are looking for a team of Support Workers who have experience in supporting people with psychosocial, cognitive developmental or neurodivergent presentation as this young eight-year-old boy has complex support needs (L3 autism spectrum disorder, attention deficit hyperactivity disorder (ADHD) and Intellectual Disability). He also needs patient and extremely resilient Support Workers who approach challenges with an open mind and non-judgemental approach.
He attends school during the day, and supports are mainly required after school, on weekends, and during school holidays. The focus of this role is supporting him to access his community, manage transitions, and build functional skills and independence over time. This is not an in home only role. The goal is to help him safely participate in everyday life, going places, trying activities, and having experiences that were not previously available to him.
… but what an opportunity to be an important part in this young boy’s development into adolescence. In partnership with his supportive and loving family, the potential to be an integral part of the wrap around supports to build the capacity and quality of life for him and his family is one of those opportunities that rarely comes for Support Workers. You will be set up for success through hands on guidance and training from a highly experienced Behaviour Support Practitioner, Support Coordinator and Allied Services, not to mention your Support Specialist who will be your mentor in the role.
If you want to be part of an opportunity to be a positive influence on a young person who needs support, mentoring and structure then we want to hear from you
Proposed roster is as follows (may be subject to change): Tuesday and Thursday 3pm to 6pm and Saturday 8:30am to 11:30am. Potentially Monday and Friday too. During school holidays, hours increase, with availability Monday to Friday and shifts of up to five hours per day. There is some flexibility with weekend and holiday hours
About the Role
You will be supporting a bright, energetic young child who requires a high level of structure, patience, and informed, trauma aware engagement. This is a role for someone who is confident, calm, and capable in complex environments.
A typical shift might involve supporting him after school with the transition into home or community activities, going to the pool, doing an activity together, or spending time on something like drawing or water play. Some shifts are busy and active. Others are quieter and focused on regulation and connection.
The work is hands on and requires you to be engaged, present, and responsive. You will be supporting emotional regulation, maintaining safety in community settings, and helping him build confidence and everyday skills.
Community access will be at a 2:1 ratio to support safety planning.
About You
To be considered for this role, applicants must have over 2 years of proven experience working with people, particularly children with complex care, behavioural, medical, and developmental needs. Experience with restrictive practices is essential.
We are looking for someone who is:
Highly experienced in disability support, children’s services, education, allied health, or behaviour support (experience with complex presentations is essential, not optional)
Patient, reliable, and empathetic in challenging situations
Able to remain calm and responsive within a dynamic and sometimes high pressure environment
Skilled in communication, relationship building, and following structured plans
Willing to learn, take direction, and commit to best practice support
Applicants must have the physical capacity and confidence to respond appropriately to behaviours of concern, including safely following and supporting a young person if they attempt to abscond
Full training and ongoing guidance will be provided; however, due to the complexity of this role, only applicants with significant hands-on experience will be considered.
© 2026 - Philled Pty Ltd. All rights reserved.
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.