Training Coordinator

St Albans Group is seeking an enthusiastic and experienced Training Coordinator to lead learning and development initiatives across our growing portfolio of premium hospitality venues, including Hellenika, SK Steak & Oyster, Sushi Room and Sunshine.

This is an exciting opportunity for a hospitality professional who is passionate about developing people, creating exceptional guest experiences and building high-performing teams.

St Albans is known for delivering exceptional dining experiences through outstanding service, strong leadership and an unwavering commitment to hospitality excellence.

As we continue to grow, we are investing in the development of our people and creating clear pathways for learning, leadership and career progression across the business.

The Training Coordinator will play a key role in supporting the success of our teams through the development, coordination and delivery of company-wide training programs.

You will work closely with the executive team, venue leaders, chefs and department managers to ensure employees have the knowledge, confidence and skills required to consistently deliver exceptional service and uphold the St Albans standard.

This role is ideal for someone who enjoys working with people, facilitating training, mentoring teams and creating engaging learning experiences.

• Coordinate and deliver company induction programs for all new employees.

• Facilitate training across service standards, operational procedures, compliance requirements and company policies.

• Partner with venue managers, chefs and leadership teams to identify training needs and development opportunities.

• Develop and maintain training manuals, learning resources and operational guides.

• Support leadership development programs and internal career progression initiatives.

• Monitor the effectiveness of training programs and implement continuous improvements.

• Maintain accurate training records and compliance documentation.

• Promote a culture of learning, development and operational excellence across all venues.

• Support venue teams through coaching, mentoring and hands-on training.

You are passionate about hospitality, people development and creating environments where teams can thrive.

You will bring:

• Previous experience in hospitality, training, learning and development, or people development.

• Strong understanding of premium hospitality operations and service standards.

• Excellent communication and presentation skills.

• Exceptional organisational and time management abilities.

• A positive, approachable and engaging leadership style.

• The ability to build strong relationships across multiple venues and departments.

• A commitment to continuous improvement and professional development.

• Certificate IV in Training and Assessment (highly regarded but not essential).

• Experience delivering training programs within hospitality or multi-site operations will be highly regarded.

• Work with one of Brisbane's leading hospitality groups.

• Be part of a growing and ambitious business.

• Help shape the future leaders of our organisation.

• Career development and progression opportunities.

• Collaborative and supportive leadership team.

• Opportunity to make a genuine impact on culture, service standards and employee success.

If you are passionate about developing people and creating exceptional hospitality experiences through training and leadership, we would love to hear from you.

Apply now and help build the next generation of hospitality professionals at St Albans Group.