Medical Ward Clerk

We have an exciting and rewarding opportunity for an experienced hospital administrator to join our Administration team in a part-time capacity (60hrs per fortnight).

As the first point of contact, you will play a vital role in creating a positive experience for patients and visitors. You will manage admissions, pre-admissions, and billing processes while ensuring a smooth and supportive journey for those in our care.

Working at the heart of the Acute Inpatient department, you’ll deliver professional, efficient, and customer-focused administrative support while helping maintain a welcoming environment for patients and their families.

If you are organised, approachable, and passionate about supporting patient care in a fast-paced healthcare setting, we’d love to hear from you.

Key Accountabilities

• Managing incoming and outgoing calls to the ward.
• Provide timely and accurate information to queries by patients, visitors and other staff and departments.
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
• Compilation and management of patient admission papers and clinical notes.
• Supporting patient comfort.

About You

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward.

You will also demonstrate:

• Computer literacy including Microsoft Office suite of programs.
• Experience either in a medical administration setting or a patient-facing role.
• Experience with Patient Management Systems will be highly regarded.
• Strong communication and interpersonal skills.
• Comfortable working in and communication with a multidisciplinary team.

Desirable:

• Certificate in Medical Terminology.
• Experience in hospital mainframes systems. 

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.