Medical Receptionist

Medical Receptionist, Casual

We are well established general practice located in North Ward, Townsville. We are passionate about providing quality health care to our patients.

The practice provides great facilities as well as a friendly, positive and supportive environment to work in.

We are looking for a highly motivated Receptionist to join our friendly team. Ideal applicant will have a high level of initiative, a friendly nature, excellent communication skills, passion to deliver high quality customer service with a smile and be able to work flexible hours.

The successful applicant will work alongside our team of enthusiastic and supportive receptionists in the important role as the first point of contact for our patients and in support to ensure the smooth operations of all daily reception aspects of the practice.

About the role in our team

The role will see the successful applicant:

• Greeting and welcoming clients into the practice.

• Booking appointments (including basic triage)

• Maintain medical files (including new registrations)

• Process Patient billings & payments (including processing online claiming and banking)

• General administration duties including dealing with incoming and outgoing mail, scanning and faxing

• Communicate effectively with doctors, practice nurses and other members of the reception team

Essential Criteria:

• Background in a medical practice would be beneficial

• Minimum 6 months medical reception experience is required

• Prior experience with Best Practice software or similar medical billing software would be advantageous

• Flexibility in working hours/shifts and reliability

• Candidates must be available to work some weekends as required

• Experience with Medicare related billings is preferable

• Ability to multi task and remain calm under pressure with attention to detail

• Must have Australian work rights to be eligible for this position

Required qualities for the role

We are searching for an enthusiastic, highly motivated medical receptionist with:

• Positive 'can do' attitude

• Excellent interpersonal & communication skills and attention to detail

• Well groomed & professional presentation

• Fluent in written and spoken English language

• Comprehensive computer skills

• Proficiency in Microsoft Office applications is essential

• Reliable, responsive and responsible character

• Be able to show empathy towards our patients and staff

• Ability to work both as a team member & independently

NO RECRUITMENT AGENCIES, PLEASE!

ONLY THOSE SHORTLISTED WILL BE CONTACTED.

Applicants should provide:

• Cover letter

• Current CV

• 2 professional referees

Applications can apply via Seek, or send your resume to ***************@hwb.com.au

If you have any questions, please call Wensi on 07 4772 4***