Medical Receptionist/Administration Assistant

Renaissant Aesthetic Health is a specialist cosmetic and reconstructive plastic surgery practice offering treatments across the spectrum of plastic surgery; from treatment of skin cancer, to hand surgery,  major microsurgical reconstructive procedures, cosmetic face procedures, injectable treatments, skin care and laser treatments. Our founder is a an academic Cosmetic and Reconstructive Plastic Surgeon with now over 25 years experience in specialist practice.  We are an expert team of dedicated professional clinicians and now is the opportunity for the right person to join our team.

We have an exciting opportunity for an administration professional to join our team and become a key provider of essential support for the day to day running of Renaissant Aesthetic Health.

This role is intended to be part-time, though a full-time appointment is also available. You will be based at our Taringa location and will contribute to running the office which is open Monday to Friday.

• Providing the highest standard of service to all clients, suppliers and colleagues;

• Reception duties such as greeting clients upon arrival, answering phone calls and emails in a timely and efficient manner, and faxing/emailing documents, when required;

• Liaising with clients, providing quotes, scheduling and confirming bookings, and completing check-in procedures;

• Accurate data entry including confidential personal details and health questionnaires;

• General administration duties such as processing payments, scanning and filing, liaising with referrers and suppliers, preparing reports, monitoring and ordering office supplies etc;

• Neat and professional presentation is mandatory;

• The highest level of confidentiality and integrity is mandatory;

• Administration experience is essential;

• Medical reception experience in a general practice or specialist clinic and basic understanding of MBS item numbers, Medicare and health fund billing will be highly regarded but is not essential;

• High attention to detail and commitment to quality control and continuous quality improvement;

• Highly organised with the ability to manage competing priorities and deadlines;

• Excellent relationship management and communication skills;

• Solid level of IT-literacy essential;

• Experience with Genie (our EMR) and Fydo (our hospital platform) highly regarded but not essential;

• A team player who will work positively with colleagues and commit to caring for our clients; 

• Open to learning and adaptable to change; 

• Compassionate, friendly, flexible and reliable.

If you are ready to take the next step in your career in a friendly, supportive and professional environment, then please submit your application via Seek.

To find more about us, visit our website: https://www.renaissant.au/