Hospitality & Tourism
Posted 13/06/2026
Closed 27/06/2026
Cairns & Far North, Port Douglas, Queensland
Full time
At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Desk Agent because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Primary Duties:
· Clean all rooms on allocation list sand then vacuum corridor at the end shift, and any other duties instructed by the Team Leader or a Shift Leader.
· Report any discrepancies in room status to the level leader.
· Ensure that any lost and found items are logged with housekeeping valet as per the standard and procedure.
· Keep housekeeping trolleys tidy and move trolley to end of corridor at completion of shift.
· Report any repairs and maintenance work that needs to be done in the rooms, corridors and service areas.
Responsible for the security of the allocated key card during each shift.
· Assist house attendants in tuning mattresses if required.
· Ensure that all bedspreads, blankets and mattress protectors are changed or cleaned on a regular basis.
· Fill out rooming list allocation sheet throughout the day.
· Be aware of all hotel facilities and services and local points of interest.
· Co-operate with level leaders, room attendants, Supervisors and turndown attendants when required.
· Show due care of all equipment, report maintenance issues to supervisor.
· Report and/or take action on any equipment breakdown or safety issue relevant to your work area.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.