Principal, Enterprise Architecture - Retail Technology

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

As a Principal Enterprise Architect – Retail Technology, you will play a key role in shaping the technology direction of IAG’s retail insurance business across Australia and New Zealand.

This is a pivotal role sitting at the intersection of business strategy and technology transformation. You’ll take ownership of the architecture vision and roadmap for our retail technology landscape, ensuring our platforms, data and integrations evolve to support growth, innovation and exceptional customer experiences.

Working across our Retail Technology pillar, you’ll collaborate with business and technology leaders to influence decisions that balance speed, flexibility and enterprise-wide scale—while maintaining a clear, future-focused architecture direction. Furthermore, with significant AI-led opportunity, this role is central to evolving IAG’s enterprise ecosystem, integration capabilities and architectural maturity, and to confidently partnering with EGM-level stakeholders.

This is a permanent full-time role based in multiple locations across Australia.

• Define and drive the target-state architecture for IAG’s retail technology ecosystem
• Own the architecture roadmap, ensuring alignment to business priorities and long-term strategy
• Lead cross-platform thinking—identifying dependencies and ensuring cohesive, scalable solutions
• Partner closely with business stakeholders, solution architects and delivery teams to bring strategy to life
• Identify opportunities to simplify, modernise and innovate across core platforms, digital channels and data capabilities
• Provide thought leadership on emerging trends and technologies shaping retail insurance
• Influence enterprise-wide decisions to ensure investments align to a clear future-state vision

• Significant experience in enterprise architecture within complex, multi-platform environments (ideally insurance or financial services)
• Deep expertise across core platforms, digital ecosystems, data and integration architectures
• Proven ability to define architecture strategies and roadmaps and translate them into delivery outcomes
• Strong stakeholder engagement skills, with the ability to influence without authority
• A balance of strategic thinking and hands-on problem solving
• Understanding of the retail insurance value chain and regulatory environment (AU/NZ experience advantageous)
• Tertiary qualification in a relevant field or equivalent practical experience, with Enterprise Architecture certification (e.g. TOGAF) advantageous but not essential

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Wednesday 24 June 2026 11:59PM AEST

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***email_hidden*** for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.