Process Quality Technologist

• Work Location   : Murarrie, Brisbane Australia

• Reports to         : Food Safety and Quality Manager - Murarrie

Key Responsibilities:

• Participate in maintaining compliance to food safety management systems, including HACCP, BRC, Halal, Kosher, and customer-specific quality programs.  Including inspections and internal audits, validations, training and compliance to sampling schedules. 

• Apply root cause analysis tools, and corrective and preventive action (CAPA) plans to address issues, prevent recurrence, and drive continuous improvement.

• Utilise Statistical Process Control and root cause analysis to enhance product quality and improve Process Capability Index (CpK).

• Ensure all company policies and procedures are implemented, submitting reports and completing actions in a timely manner.

• Support business functions in delivering an exceptional service to customers, with timely product release and technical support as required.

• Champion a culture of excellence by building a site-wide commitment to embedding food safety and quality into daily operations, leadership behaviours, and employee mindset. Lead by example to ensure quality is everyone’s responsibility.

• Participate in continuous improvement initiatives and activities, ensuring careful planning and change management tools are applied.

• Lead non-conformance and customer complaint investigation teams, ensuring root causes are identified, CAPA implemented, and reports issued in a timely manner

• Management of non conforming stock, rework, inspection process, product return and timely disposition.    

• Collaborate with Operations and R & D to ensure new product development meet Food Safety and Quality requirements. 

• Execute and advance site quality improvement roadmaps, ensuring alignment with strategic objectives. Drive implementation by leveraging data-driven insights, fostering cross-functional collaboration, and maintaining compliance with food safety and regulatory standards. Lead continuous improvement efforts to optimize product integrity, operational efficiency, and overall quality performance.

Qualifications and skills

• Bachelor’s Degree in Food Science, Microbiology, Chemistry, or a related field.

• Minimum 3 years of experience in a role in food safety and quality assurance within the food industry.

• Proven ability to manage internal and external stakeholders, regulatory interactions, and cross-functional engagement.

• Experience in statistical analysis, process control, and continuous improvement methodologies.

• In-depth understanding of manufacturing processes and unit operations.

• Strong computer skills – Advanced Excel and SAP are desirable

• This role requires availability for shift work, including late afternoon and overnight shifts