Social Media and Communications Officer

About Us

Skyrail Rainforest Cableway is a proudly privately owned environmental tourism experience, taking visitors on an unforgettable journey above Australia’s World Heritage-listed Tropical Rainforest canopy and deep into one of the most botanically diverse and fascinating places on earth.  As a multi-award-winning attraction, Skyrail has built a reputation as a world leader in sustainable tourism and in delivering exceptional visitor experiences, all while showcasing the beauty and wonder of the rainforest from a truly unique perspective.

 About the Role

We’re on the lookout for a creative and energetic Social Media and Communications Officer to join our creative and dynamic Sales and Marketing team. If you love storytelling, thrive on fresh ideas, and enjoy collaborating with an energetic team to bring a brand to life, this could be the role for you.  You’ll play a key role in shaping and sharing the Skyrail story across social media, media and public relations, community engagement, and travel agent communications. From crafting engaging content and managing the Skyrail App, to gathering customer insights and hosting mainstream and travel media visits, no two days will be the same.

 About You

You’re a confident communicator with a creative eye, a passion for content, and a talent for building strong brand engagement. You enjoy both creating and collaborating, and you’re excited by the opportunity to work with an energetic team to deliver inspiring and meaningful communications.

 Skills and Experience

The following key skills and demonstrated experience will help you thrive in this role with Skyrail:

• Previous experience managing social media accounts, including content creation, curation and brand management.

• Demonstrated experience in growing social media presence in line with emerging trends and implementing strategies to increase audience engagement.

• Experience generating, developing and sharing creative content, including UGC, social video, blogs, images and stories, to strengthen brand presence.

• Experience in travel industry/ or similar media engagement, public relations, and CRM software management for communications activities.

• Experience in community engagement, sponsorship and promotional activities.

• Strong organisational skills, with excellent attention to detail and accuracy.

• A current driver’s licence, your own transport, and a willingness to travel at heights on Skyrail.

What’s in it for you!?

This is an exciting opportunity to be part of a unique and iconic tourism brand, where creativity, collaboration and innovation are valued every day.

You will also have access to:

• Flexible work/life balance

• Get all the support that you need in a values-lead business.

• Receive free travel on Skyrail for you and your immediate family and discounted tickets for your extended family and friends!

• Salary sacrificing options available

• Free onsite car parking

• Get to know the larger Skyrail team and join in the fun as we participate in regular company provided ‘Skysocial’ events!

• Receive gift shop discounts

• Be regularly recognised for the work you do, it’s what we do!

• We don’t just love the rainforest, we are passionate about it. By working with us you can contribute to our sustainability and conservation legacy!

• Opportunity to impress us with your innovative ideas and put them into practice!  

• Best of all you get to work with the best business and colleagues in Cairns! Join the friendliest, happiest and most supportive team by becoming part of the ‘Skyrail family’!

 Commitment to safety

Skyrail is committed to excellence and safety in the workplace and we have comprehensive systems in place to ensure the safe operation of the cableway.

Successful applicants will be required to undergo a drug/alcohol screen to determine fitness to perform inherent requirements of their role. Random drug and alcohol screening is conducted on a regular basis.