Administration Officer - Residential Care

Windsor - Qld | Full Time | Onsite

$76K (Pro Rate Full Time or $38.50) + Super | Salary Packaging | Onsite Lunches

Be the organised and professional backbone of a busy residential care facility while supporting high-quality care delivery behind the scenes. Join Alzheimer’s Queensland and play a key role in ensuring smooth day-to-day operations in a meaningful, resident-focused environment.

This is a varied and autonomous role suited to an experienced administrator who thrives in a fast-paced care setting and is confident supporting senior clinical leadership, including the Director of Care.

About Alzheimer’s Queensland

Alzheimer’s Queensland is a trusted aged care provider delivering community and residential services across Queensland. For over 30 years, we have supported older Australians and their families with person-centred care that promotes dignity, independence, and wellbeing.

Why Join Us

• $76,000 (full time equivalent) + 12% superannuation
• Salary packaging benefits through our not-for-profit status
• Fresh lunch meals provided onsite
• Supportive, collaborative team culture
• Make a genuine difference in a resident-centred care environment

The Role

As an Administration Officer (Residential Care), you will:
• Provide high-level administrative support to the Director of Care and clinical team
• Assist with staff rostering, coordination, and workforce scheduling
• Manage reception and act as a professional first point of contact for families, visitors, and stakeholders
• Support enquiries from residents, families, and carers with empathy and professionalism
• Coordinate meetings, documentation, and internal communications
• Maintain accurate records and ensure compliance with care and operational processes
• Manage general office administration including supplies, mail, and coordination tasks

This is a dynamic role combining administration, rostering, reception, and direct support to care leadership within a residential setting.

About You

• Proven experience in an administrative role within aged care, healthcare, or a similar environment
• Experience with staff rostering and workforce coordination (highly regarded)
• Experience supporting senior staff such as a Director of Care or equivalent
• Comfortable working in a residential care environment and interacting with residents
• Strong organisational skills with the ability to multitask and prioritise
• Excellent communication and customer service skills
• Proficient in Microsoft Office (Outlook, Excel, and scheduling systems)
• Professional, compassionate, and able to handle sensitive situations with discretion

Apply Now

If you are an experienced administrator who enjoys supporting care teams and contributing to a positive resident experience, we would love to hear from you.

Click Apply Now to submit your resume and a short cover letter outlining your relevant experience