Receptionist / Administrator – Property Management

Matthews Real Estate, established in 1933 (yes, we are older than Monopoly), is an independent family-owned real estate business based in Annerley with an established long-standing clientele and an excellent reputation in the property sector. We care about our clients' property goals and the community we share.

We are seeking a self-motivated Receptionist / Administrator to join our Property Management team in a full-time capacity, with an immediate start available.

We offer a busy and supportive work environment, with full training provided. This role is ideal for someone looking to establish a long-term career in the real estate industry. You are encouraged to apply even if starting your journey in Property Management, as you will gain exposure to many aspects of the industry, developing valuable industry knowledge and build the skills required for future progression.

In fact, the team member currently vacating this role has recently been promoted into a Junior Property Manager position, demonstrating the genuine career opportunities available within our business. We actively support team members who demonstrate initiative, accountability, and a desire to build a career in the industry.

This is a Monday to Friday role (38 hours) with a voluntary Saturday morning roster (4 hours).

In this role you will:

• Be the first point of contact for clients, tenants, landlords and contractors
• Provide administrative support to the Property Management team
• Assist with processing applications, documentation and database management
• Support the marketing team with social media content, property promotions and online engagement
• Assist with reception duties and general office administration
• Develop an understanding of Property Management processes and systems
• Build the skills and experience required for future career progression within the industry

Why Join Us

Our dedicated team enjoy:

• Open and supportive work environment
• Work / Life Balance Day
• Stable full-time hours
• Structured training and development
• Career progression opportunities within Property Management
• Monday to Friday position
• Excellent office culture
• No paid parking or parking issues

The successful applicant will possess:

• Previous experience in administration, reception, customer service or a similar role
• Strong computer literacy and confidence learning new software systems
• Experience using Microsoft Office and cloud-based technology platforms
• Strong organisational and administrative skills
• Excellent verbal and written communication skills
• Full Australian working rights or permanent residency
• Current Real Estate Registration Certificate highly desirable (or willingness to obtain prior to commencement)
• Experience with Reapit PM and Reapit Lettings highly regarded but not essential

To be successful in this role, you will demonstrate:

• A positive, professional and customer-focused approach
• High attention to detail and accuracy
• Initiative and a willingness to learn
• Accountability and reliability in completing tasks
• The ability to work both independently and as part of a team
• A sense of urgency and strong time management skills
• Pride in your work and personal presentation
• A genuine interest in building a long-term career in the real estate industry

How to Apply

We have strong work ethics and high customer service standards and are looking for someone who shares the same principles.

If you align with our company values – You Care, You Are Real, You Have Integrity, You Are Experienced and You Are Trusted – we would love to hear from you.

Whether you are already working in real estate administration or looking for a role that provides a pathway into Property Management, we encourage you to apply.

Please send your resume and cover letter outlining why you believe you would be a great fit for this role to *********@matthewsrealestate.com.au